Information Systems Customs Modernization Project (2000 - 2002)

ETC Information Systems provided Information Systems Services to the Customs Undersecretaries of the Prime Ministry of Turkey for a major modernization project financed by the World Bank between July 2000 and March 2002.

Within this project, the ETC Information Services group, on behalf of the Administration, performed the inspection, acceptance and reporting for the goods and services provided by the Main Contractor (joint venture of Koç Sistem and Sun Microsystems).

Project Objectives

Implement modern, up-to-date customs legislation
Simplify and automate customs procedures
Introduce greater reliance on post release controls
Provide improved service to the trading community
Delegate increased responsibilities to regional and local offices

The following services have been provided by ETC Information Services

1. Contract and project management supports to the Customs Undersecretariat Project Team


2. Inspection and control for delivery, installation and operation of the goods and services provided by joint venture of Koç Sistem and SUN Microsystem


3. Carrying out of the acceptance tests of the goods and services delivered by joint venture of Koç Sistem and SUN Microsystem and inspection of their complete, accurate, flawless and integrated operation and compliance with the standards, quantities, units and other quantities and qualities laid out in the Technical Specifications.


4. On-site inspection and acceptance tests of the delivered computer systems and peripherals, network equipment, local and wide area networks.


5. Inspection and control services for a total of 5000 data node throughout Turkey


6. Documentation of the results of the inspection so as to prepare reports on behalf of the Undersecretariat regarding the final acceptance


7. Defining LAN, WAN and system security criteria


8. Preparation of the technical specifications on hardware and off-the-shelf software in various information systems components procurements performed by Customs Undersecretariat, and providing technical assistance in technical evaluation of the received Proposals.

This project has been awarded the Interpro Informatics Award 2001 for the most successful public sector information system project implemented in Turkey.

It has also ranked the third most successful MIS e-Europe project by the European Committee in the year 2003.

Afyon Crisis Center Project - Governorship Of Afyon Province

ETC-Information Services was awarded the Afyon Crisis Center Project by demonstrating the highest technical merit of any of the bidders for the project. The Governorship of Afyon required a disaster management and emergency operations information system to be set in place throughout the entire region in an effort to make the Afyon Province more prepared in the event of a disaster or crisis situation.

Project Objectives

Assess requirements in light of overall objective of assisting decision makers in their ability to make more accurate and timely decisions in the event of a disaster

Compile Software Design, Development and Implementation Plan

Execute Design and Implementation of Necessary Software and Hardware

Develop Training Plan for User Personnel

Train Personnel in System Use and Maintenance

The following services have been provided by ETC Information Services:

Hardware Supplying and Installation Services
Off-the-Shelf Software Supplying and Installation Services
Application Software Development Services
Training Services

Turkish Land Forces Factory Management Information System Project (2000 - 2001)

ETC-Information Services dedicated a team of six IS personnel for the Factory Management Information System project for the Turkish Land Forces.

Project Objectives

This Project needed to completely integrate the following primary activities for the Turkish Land Forces:

Production Activities
Supply Activities
Management Activities
Unit Supply and Maintenance Activities

The following services have been provided by ETC Information Services

Hardware Supplying and Installation Services Off-the-Shelf Software Supplying and Installation Services Application Software Development Services Training Services

This Project was mainly developed utilizing ORACLE Data Base, DESIGNER 2000 and DEVELOPER 2000 as the development environment.

Turkish Air Forces Management Information System Project (1997 - current)

This is one of Turkey's largest information systems projects, employing over 250 engineers from various backgrounds and currently serves over 10,000 users.

The Turkish Air Force Information System (TIS) is an enterprise information system providing all the integrated core business processes and data for an Air Force to manage its strategic, tactical and operational dynamics.

Project Objectives

Integrate core business processes and data exchange for the following:

Command and Control System (operations and intelligence related activities)
Resource Management System (human resources, logistics planning and execution)

ALESTA Project

ETC-Information Services is proud to introduce its latest product to the world - the Alesta, an Institutional Disaster Management Information System Software.

Designed to be implemented into a general, online Disaster Management Software System, the ALESTA provides support for the following Institutional entities: Hospitals
Universities, Military Installations, Airports, Petro-Chemical Plants, Factories, Dams, Subways, Entertainment & Sport Centers, and Shopping centers.

Alesta is a unique management information system software comprised of three functional components:

1. Disaster Management
   Defines the threat and prepares an intervention plan both in simulation mode and accompanied by the necessary accessory training equipment.


2. Crisis Management
   If indicators exceed threshold values, this mode is automatically initiated. Real time details relative to each disaster are compiled and presented to the crisis management team for application of the necessary countermeasures.


3. Post Disaster Evaluation
   Used for the investigation and evaluation of the responses to the Incident produced by the Disaster Management System after the incident.